Privacy Policy – Team Shaurya

Team Shaurya ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with us through our website, Meta/Facebook/Instagram lead forms, or other channels.

1. Who We Are

Team Shaurya
Sec-14, Vrindavan Yojna, Raebareli Road, Lucknow, Uttar Pradesh, India
Phone: +91-9559853222, +91-9956259444
Email: info@teamshaurya.com
Website: https://teamshaurya.com/

2. Information We Collect

• Personal Identifiers: Name, phone number, email address
• Location Details: City, state, or address you provide
• Inquiry Details: Service interested in, message, or other info you submit
• Technical Data: IP address, browser type, pages visited via cookies/analytics
• Meta Lead Data: Form name, ad ID, and campaign details

3. How We Use Your Information

• Respond to inquiries and provide consultations
• Contact you regarding services, offers, and updates
• Process service requests and provide support
• Improve website, ads, and customer experience
• Send marketing communications (with consent)
• Comply with legal obligations

4. Legal Basis for Processing

• Consent: When you submit forms
• Legitimate Interest: To run our business
• Legal Obligation: Compliance with laws

5. How We Share Your Information

• Service providers (CRM, email, SMS tools)
• Meta Platforms – Meta Data Policy
• Legal authorities if required
• Business transfers (merger/acquisition)

6. Data Retention

We retain your data only as long as necessary. Lead data is typically stored for 24 months unless deletion is requested earlier.

7. Your Privacy Rights

• Access your data
• Correct inaccurate data
• Request deletion
• Withdraw consent
• Raise complaints

Email: info@teamshaurya.com (Subject: "Privacy Request")

8. Marketing Communications & Opt-Out

We may contact you via phone, SMS, WhatsApp, or email.

• Click "Unsubscribe" in emails
• Reply STOP to SMS/WhatsApp
• Email or call us to opt out

9. Cookies & Tracking

We use cookies and tools like Meta Pixel and Google Analytics. You can disable cookies in browser settings.

10. Data Security

We use SSL encryption and secure systems. However, no method is 100% secure.

11. Third-Party Links

We are not responsible for third-party privacy practices. Please review their policies separately.

12. Children’s Privacy

Our services are not for individuals under 18. Contact us if a child has submitted data.

13. Changes to This Policy

Updates will be posted with a revised "Last Updated" date. Continued use means acceptance.

14. Contact Us

Team Shaurya
Sec-14, Vrindavan Yojna, Raebareli Road, Lucknow, UP, India
Phone: +91-9559853222, +91-9956259444
Email: info@teamshaurya.com